Professional Services from Macro 4 complement and add value to our solutions, ensuring that projects are implemented on time, within budget, and with minimum disruption to your business.
Ensuring that projects are delivered seamlessly to our customers is one of the key objectives of the Macro 4 Professional Services team.
In order to achieve this Macro 4 employs a dedicated team of consultants who provide a wide range of service offerings:
Business process consultancy
System architecture and design
Integration and implementation consultancy
Training and education
As you would expect, the Macro 4 Professional Services team are experts in delivering complete solutions including Macro 4 products, with extensive experience ranging from small departmental solutions to enterprise-wide deployments. In addition they possess extensive knowledge and experience of a wide range of technical and business environments.
The Macro 4 Project Delivery System
The Macro 4 Project Delivery System, or PDS, is an internal project management methodology based on the principles of PRINCE2 and PMI. The Macro 4 PDS encompasses 3 main phases:
Throughout the project, Macro 4's consultants work closely with you to ensure nothing is left to chance. The Macro 4 PDS is open enough to make use of varying delivery techniques, from the more traditional 'Waterfall Approach' to the 'Dynamic Systems Development Method', depending on customer requirements.
Macro 4 prides itself on not only providing a world-class level of project delivery but also looking for all appropriate opportunities for knowledge transfer to our customers. We strongly believe that helping our customers to ultimately help themselves is the most constructive path to mutual benefit.
Whatever your industry, whatever your business challenges, Macro 4 has the expertise and experience you need to help you achieve your goals. From financial services to the public sector, from manufacturing to utilities, our consultants can help you address your business needs.
System Architecture & Design
The strength and depth of our Professional Services team enable Macro 4 to adapt our technology to suit your existing systems and processes. This ensures that you gain maximum value from your existing IT investment.
Integration & Implementation Consultancy
Our extensive integration skills and wide ranging knowledge of such diverse business applications as ERP and CRM ensure seamless integration and minimum business risk for you. Macro 4 also has the expertise to customize solutions to meet your specific requirements.
Training & Education
In order that you gain maximum benefit from our solutions from day one, Macro 4 provides a comprehensive range of training courses at our worldwide network of training centres, or on-site if preferred. Training ranges from basic user and administration courses to more advanced developer courses, all of which can be tailored to your individual needs.