Columbus Single Point of Control provides a "one-stop shop" for monitoring and controlling the entire Document Management Solutions (DMS) infrastructure, speeding up the identification and resolution of faults.
As well as making it easier to diagnose faults faster, administrators can perform common operational tasks quicker and more easily from a single web interface, providing visibility of the entire DMS infrastructure.
Early warning of impending problems ensures that Service Level Agreements are met. Administrators can quickly identify problems or delays and take corrective action.
- Identifies and resolves faults more quickly from a single web interface
- Displays status information about the DMS components it monitors, allowing trouble hotspots to be monitored and rectified
- Common operational tasks can be performed more quickly and easily
- Pre-empts potential problems and issues with a built-in alert system
- Allows easy navigation within the DMS infrastructure using common organizational terms for the naming of output devices, e.g. to find all printers within the Solutions Centre in London, an administrator could drill down into the tree structure navigation to locate them