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In order to achieve this Macro 4 employs a dedicated team of
consultants who provide a wide range of service offerings:
- Project management
- Business process consultancy
- System architecture and design
- Integration and implementation consultancy
- Training and education
As you would expect, Macro 4's Professional Services team
are experts in delivering solutions based on Macro 4's own
software, with extensive experience ranging from small departmental
solutions to enterprise-wide deployments. In addition they possess
extensive knowledge and experience of a wide range of technical
and business environments.
The Macro 4 Project Delivery System
The Macro 4 Project Delivery System, or PDS, is an internal
project management methodology based on the principles of PRINCE2
and PMI. Every customer implementation is managed utilising this
process to ensure 100% client satisfaction.
The Macro 4 PDS encompasses 3 main phases:
- Controlled Start
- Controlled Progress
- Controlled Close
Throughout the project, Macro 4's consultants work closely
with you to ensure nothing is left to chance. The Macro 4 PDS
is open enough to make use of varying delivery techniques, from
the standard 'Waterfall Approach' to the 'Dynamic Systems Development
Method', depending on customer requirements.
Business Consultancy
Whatever your industry, whatever your business challenges,
Macro 4 has the expertise and experience you need to help you
achieve your goals. From financial services to public sector, from
manufacturing to utilities, our consultants can help you address
your business needs.
System Architecture & Design
The strength and depth of our Professional Services team
enable Macro 4 to adapt our technology to suit your existing
systems and processes. This ensures that you gain maximum value
from your existing IT investment.
Integration & Implementation
Consultancy
Our extensive integration skills and wide ranging knowledge
of such diverse business applications as ERP and CRM ensure seamless
integration and minimum business risk for you. Macro 4 also
has the expertise to customise solutions to meet your specific requirements.
Training & Education
In order that you gain maximum benefit from our solutions
from day one, Macro 4 provides a comprehensive range of training
courses at our worldwide network of training centres, or on-site
if preferred. Training ranges from basic user and administration
courses to more advanced developer courses, all of which can be
tailored to your individual needs.
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