Accelerate business processes with Electronic Document Presentment
Outsourcers can protect market share and attract new customers by offering Internet bill presentment services - within weeks. Using DMS to Web-enable your existing bill output, implementation could not be simpler, or faster.

All bill presentment services are not the same. DMS for Electronic Document Presentment lets you customise the Web interface to meet each client's individual needs. And you can differentiate your service by offering powerful data mining and downloading facilities for self-service query resolution.

Gain competitive advantage through superior customer service
Clients expect outsourced call centres to offer a highly responsive, yet competitively priced service. Now you can process customer enquiries faster, without increasing headcount. By giving customer service representatives online access to the bills and correspondence you exchange with customers, thousands of referrals and callbacks can be eliminated.

Offer customers multi-channel delivery
Faced with a proliferation of service delivery channels, companies need their outsourcing partner to meet all possible consumer demands. DMS repurposes your clients' business content for viewing via the Internet, mobile phones, PDAs, or interactive TV, in addition to servicing the traditional print, fax and call centre channels.