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The landscape for retailers is changing: multiple sales channels, seamless collaboration with suppliers, and ever more demanding customers.


Within the retail sector, Macro 4 has worked with customers such as Littlewoods Retail, Marks & Spencer, J Sainsbury, Asda, and Dixons Group, to drive down costs and deliver tangible business benefit across a wide range of business areas.


From finance to customer service, from HR to logistics, Document Management Solutions (DMS) helps retail customers achieve their business goals, no matter how big or how small.

Multi-channel Delivery
As the sophistication of multi-channel retailing increases, so too does the need to integrate processes and deliver consistent information across multiple delivery channels. From the traditional store, to e-commerce Web sites, to interactive TV, DMS can help you reach more customers by leveraging your existing technology infrastructure more effectively.

Supply Chain Integration and Collaboration
Streamlining business processes is the key to successful supply chain collaboration. DMS provides an infrastructure to manage the capture, storage and assured delivery of business critical documents within the enterprise, and between supply chain partners.

Company Consolidation
Due to the rising number of acquisitions and mergers within the retail sector, the need for a coherent strategy for the integration, migration and decommissioning of key business applications has never been more important. DMS helps customers manage change more effectively through rapid migration of business content and seamless integration to a diverse range of business systems, ensuring minimum disruption to ongoing operations.

 

 

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