|
DumpMaster captures the output of the failing program, pre-processes
the data and provides fast and accurate fault diagnosis by automatically
analysing the abend and highlighting possible causes.
Macro 4's unique interfaces allows programmers to bypass complex
routines and navigate the dump by simple commands, reducing downtime
and increasing functionality.
DumpMaster
Features
Collaborative dump analysis
Abends can happen at any time during the life cycle of an application.
At times, it might not be possible for the person who wrote the
code to examine it, and at other times, the developer may need the
help of colleagues at different locations to compare notes.
M4Explorers ScratchPad with ActiveLinks helps overcome these
problems. This is ideal for putting together a detailed problem
investigation. Each user has one ScratchPad per dump and can:
- copy & paste sections of a dump into the ScratchPad for
later use, or to share their research with colleagues.
- email a link to the dump, which includes access to their ScratchPad,
to colleagues in order to share resources.
- import information from other ScratchPads into their own.
- add useful comments to further clarify the ScratchPad contents.
Batch, CICS® and WebSphere®
MQSeries® Support
DumpMaster has support for Batch, CICS Transaction and System Dumps,
and MQSeries abends. Within that support users can obtain details
directly on:
- Program failing statement with the program data;
- Program failing statement in source context - COBOL, Assembler
and PL/I;
- CICS Trace Table details - both at the System and Application
level;
- Reconstruction of the MQ last call activity;
- Formatting and interpretation of MQ data areas.
IMS Support
DumpMaster presents an organised, structured series of dynamic displays
keyed to IMS abends.
Access to IMS-specific dump debugging information is available
via the IMS Diagnostics Menu. For example:
- PCB (Program Control Block) Status Code displays the status
code and an explanation of the status of the main IMS Program
Control Block.
- IMS Call Description shows the type of call made to IMS, its
functions and results.
- IMS abend codes, SSA information, I/O storage areas and other
IMS variables are available via point-and-shoot technology.
DB2 Support
When an abending program contains evidence that DB2® was active,
the DB2 summary page provides:
- The EXEC SQL Statement showing the last program call to the
DB2 Database Manager, including any data that was referenced by
that call.
- The SQL Communications Area showing the last communication from
the DB2 Database Manager to the program. This includes definitions,
decoded comments and direct access to storage areas.
Abend Summary Display and I/O
Summary
The dynamic Abend Summary Display (ASD) presents diagnostic information
in a clear and logical format and serves as the gateway for all
further in-depth analysis of dumps.
The failing instruction statement is always displayed within the
ASD. The format and content of all displays is variable depending
on the type of abend, program and environment. The 'Point and Shoot'
diagnostics can be shown in terms familiar to the COBOL, CICS, Batch,
IMS or DB2 users. Traditional register, base and displacement displays
are always available.
The information displayed is usually sufficient to diagnose the
program error. However, if the abend cannot be resolved at this
stage, DumpMaster provides access to a number of other functions,
such as the call chain list, a complete map of the Data Division,
code dis-assembly and other advanced components.
Fault Diagnosed
DumpMaster provides a further aid in problem diagnosis and resolution
with its advanced diagnostic facilities.
The Extended Find Function conducts a highly qualified search of
all or part of the dump for occurrences of character or hexadecimal
search arguments. Search results are sorted by address, resulting
in duplicate 'hits' being eliminated.
Advanced handling and presentation of dump information and job
listings mean time spent performing searches is greatly reduced
enabling quick and efficient fault diagnosis.
A list of current displays that have been accessed during the dump
navigation is continuously updated and can be referred to again
using 'Point and Shoot'.
DumpMaster's point-and-shoot capabilities, menu drop-down facilities
and online tutorial ensure ease of use at all levels of expertise.
Cause of Fault Corrected Using
InSync™
To simplify data-oriented support tasks even further, Macro 4
offers InSync™, a comprehensive file and data management tool designed
to work in conjunction with DumpMaster.
|