The General Data Protection Regulation (GDPR) imposes strict data protection rules on organizations using the personal data of European Union residents, as well as significant fines for violations. Achieving GDPR compliance is an ongoing challenge for any organization that has European customers, business partners or employees.
We can help you meet your GDPR compliance requirements and seize the opportunity to:
Personal data takes many different forms and only a fraction of it is located in databases. The majority is unstructured data such as emails, reports, voice recordings, chat logs, paper correspondence and transactional documents such as bills and statements.
We can help you to improve the way you manage all of this unstructured content throughout your business to achieve greater transparency and control. Any data, regardless of its format or source, can be processed and stored in a GDPR-compliant manner.
Our GDPR compliance solutions, built on the Columbus enterprise information management platform, are designed for effective information governance and offer a range of capabilities to help you meet your regulatory requirements:
An important part of information governance is to ensure that all systems containing personal data are fit for purpose.
Legacy systems or older content storage systems may not provide the security, flexibility or accountability required to support GDPR compliance.
Legacy application decommissioning allows you to extract the data you need from these problem systems and maintain access to it in a compliant environment.
The original legacy application can then be retired. This approach rationalizes your data landscape in order to simplify data protection, as well as saving significant costs.
The GDPR gives customers greater control over their personal data and makes it easier than ever before to withdraw consent for marketing and other communications activities.
In order to maintain customer confidence and earn the right to use personal data, organizations must demonstrate value in every customer interaction. Our customer communications management solutions support this process by enabling you to create highly targeted, personalized communications based on individual data and preferences, and to engage with customers consistently across multiple channels.
A centralized document processing facility allows you to monitor and control all digital and printed communications and add new process steps – such as encryption – to support GDPR compliance.
New regional data protection laws are coming into force across the world and are placing an additional regulatory burden on businesses.
Global organizations need to comply with multiple compliance regimes to ensure that personal and sensitive information is handled appropriately in different geographies.
Our data protection solutions provide the flexibility to manage enterprise information in accordance with all regulatory requirements, and help you to adapt quickly as new legislation is introduced.