White papers and reports

Get insights, research and best-practice guides to support your digital transformation.

More white papers and reports

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White paper

Application decommissioning – the practical alternative to legacy 'life support'

A guide to successful application decommissioning and how to choose the right approach for your business

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Application decommissioning – an essential part of your digital transformation strategy

How decommissioning legacy applications can increase business agility and foster innovation

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Research report

Application decommissioning – the universal IT challenge

A survey of IT decision makers, exploring legacy application problems and decommissioning issues

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White paper

Six ways to communicate better and improve the customer experience

Practical advice on using customer communications management (CCM) to deliver better online and offline CX