As Macro 4’s head of mainframe research and development Michelle has plenty of helpful advice to share, both for organizations wanting to attract more women into IT, and for young women deciding on a career. Read More
Session management software provides an essential service for the mainframe, allowing users to access all their applications on the mainframe quickly and easily. There may come a time however when you need an alternative. Find out more in this blog. Read More
Customer communications management systems are key to improving the customer experience. Companies that get communication right have happier, more loyal customers. But those that get it wrong can find themselves dealing with complaints. Find out more in this blog. Read More
As the world prepares for a tough economic downturn, should business and IT leaders be considering delaying or cutting spending on technology initiatives? Read More
The UK’s leading pan-utility event returned to Birmingham recently to great acclaim and Macro 4 was there to talk digital transformation with visitors. In this blog five Macro 4 colleagues reveal their conference highlights: find out what you missed! Read More
The UK utility sector is going through a period of unprecedented disruption but it is customers who are ultimately affected. We ran a survey of UK utility bill payers – read our blog to find out what they think. Read More
Automated customer engagement solutions can be a great way to communicate with a large audience in a more personalized way, but it’s important to acknowledge that the human touch is still needed to develop thriving customer relationships. Read More
Tackling the pandemic and Brexit will continue to dominate IT strategy this year. Find out about our predictions and how businesses will adapt to these IT challenges and become stronger. Read More
Cyber security threats have grown rapidly in recent years. Legacy systems are at risk if security is not kept up-to-date but application decommissioning can help. Find out more in this blog. Read More
By dealing with a range of basic tasks quickly and easily, self-service portals help to improve the user experience for customers and employees. Find out more in this blog. Read More
