We help organizations to:
Build customer loyalty by delivering personalized communications and engaging multi-channel experiences
Optimize digital processes, break down information silos and leverage content for competitive advantage
Modernize enterprise systems and development processes to become more agile and satisfy new market demands
Our business at a glance
Founded in 1968
A division of UNICOM Global since 2009
Our business
A global software and services company
Solutions
Focused on driving digital transformation and enhancing customer engagement
Multi-platform
Supporting cloud, windows, web, mobile, mainframe and IBM i
Global reach
Serving organizations in all industry sectors and geographical locations worldwide
Our ethos
Passionate about helping customers to achieve their business goals using our technology
Our solutions
Enterprise information management
Our enterprise information management solutions connect people with the information they need, wherever they are in the world. And by doing so, they help people connect with each other. The results: a better customer and employee experience, and a more agile, responsive organization.
Mainframe DevOps and modernization
We’ve been developing trusted tools for developers and operators since the early days of the mainframe. Today we offer an open DevOps suite and modernization solutions to attract a new generation to work with zSystems and deliver digital transformation on the mainframe.
Reliability and ease of use:
Continual added value:
A trusted supplier:
Expert help and advice:
How customers are using Macro 4 solutions
UK Greetings
Challenge: Move away from paper-based HR processes to support hybrid working
Solution: Remote and in-office access to digitized employee information
Benefits:
- An enabler for hybrid working strategy
- Significant savings in HR time and costs
- Compliance with the GDPR
Wolseley
Challenge: Implement a digital-first invoicing strategy
Solution: One-stop eBilling with customer self-service
Benefits:
- An industry-leading customer experience
- A reduction in ad-hoc customer requests
- A fast transition to digital
Carewatch
Challenge: Move away from paper-based HR processes to support hybrid working
Solution: Remote and in-office access to digitized employee information
Benefits:
- Improved service quality
- Faster, lower-cost document creation
- A professional brand image
