We help finance departments to automate manual, paper-based accounts receivable processes and improve performance against key measures such as days sales outstanding (DSO), aged debt and cash flow.
At the same time you can meet rising customer service expectations and increased demand for paperless invoicing – all while reducing your operating costs.
Our Columbus accounts receivable solutions work with your ERP and finance systems to reduce reliance on paper and manual effort.
A centralized content management hub provides online access to critical documents such as orders, invoices, contracts, reports and proofs of delivery (PODs) for your finance team and your customers. You can also replace manual data entry with automated updates, automatically prompt customers to make payments, and manage multi-channel delivery of all financial documents.
Our solutions are quick to implement and deliver process improvements throughout the accounts receivable cycle.
Automate manual processes, drive out paper and release time for higher-value tasks
Reduce printing, mailing and document management costs by switching to digital delivery
Improved DSO, cash flow and profitability
Pre-empt payment queries and collect payments faster, at lower cost
Greater customer satisfaction and loyalty
Fulfill orders faster and provide better information to assist customers' accounts payable teams
Lower carbon footprint
Minimize printing and physical delivery of documents and their associated emissions
Flexible workload management
Handle workload peaks by providing online access for staff at multiple locations
For a food distribution company, implementing a solution to allow online access to signed POD documents has delivered a reduction in unpaid invoices, faster resolution of queries – leading to faster payments and improved cash flow – and staff time savings.
The company is an intermediary that delivers produce from manufacturers to major retailers, so the manufacturers pay the company based on goods listed on signed PODs – and the retailers pay the manufacturers using the same information.
PODs are captured digitally, stored in Macro 4’s Columbus system and accessed through a secure web site where manufacturers, retailers and the company’s own billing team can check exactly what has been delivered. In addition to credit control, cash flow and productivity gains, the system has resulted in improved customer service and the renewal of lucrative retailer contracts.
The finance team at a recruitment company were concerned that invoices were often sent to customers several weeks late because they were spending time manually collating supporting documentation such as timesheets.
There were also delays responding to customer requests for copy invoices due to a lengthy process that involved downloading information from the company’s accounting system.
Now, invoices are available online and can be sent to customers by credit controllers with a single click from their Columbus accounts receivable solution. As a result, payment queries and copy invoice requests are turned around much faster.
Debtor days are at their lowest level ever, and the credit management team has started receiving bonuses for exceeding their debt recovery targets.
Accounts receivable solutions are technology solutions that increase the efficiency of the accounts receivable function by automating manual processes and reducing the use of paper documents.
There are opportunities to make efficiency and cost savings throughout the accounts receivable cycle, for example by switching from paper invoices to eInvoicing, providing centralized access to documents that would otherwise be scattered across different systems, and linking related documentation such as contracts, orders, invoices and PODs.
Accounts receivable solutions deliver a range of benefits to an organization and its customers.
Our accounts receivable solutions work with existing outputs from your ERP and accounting applications and feed information from financial documents and processes back into those systems. This reduces effort as finance teams no longer have to re-enter information into your systems – all data exchange happens automatically. And because we work with data and documents that you already produce – manipulating and processing the information as required – there is no need to make any changes to your other financial systems. This approach enables you to achieve major improvements within weeks rather than months.