Manually analyzing the causes of mainframe application failures is a slow and tedious process. While the clock is ticking, business users and customers could face an extended loss of system availability, with devastating effects on sales and service.
DumpMaster, Macro 4's fault analysis solution, speeds up problem resolution by providing advanced diagnostic capabilities, helping you to limit production downtime and increase developer productivity.
The output of the failing program is captured and the abend is automatically analyzed, highlighting possible causes. Using Macro 4's unique interfaces, support personnel can bypass complex routines and quickly navigate the dump using simple commands.
Alongside 3270 user access we offer Eclipse and web interfaces that are easy to use, attractive to new recruits and allow even the most experienced 3270 user to become more productive.
User collaboration facilities allow information on an application failure to be shared quickly and easily within the IT team. This cuts down the time to resolve problems even further, especially when team members are based at multiple locations.
Increase the productivity of your developers and operations staff by resolving application faults faster
Minimize downtime in the event of an application failure, to maintain high service levels and protect brand reputation
Gain a competitive edge by reducing time-to-market for application enhancements
Release developer time from fault diagnosis to focus on higher value activities