Self-service portals – helping to improve the customer and employee experience
By dealing with a range of basic tasks quickly and easily, self-service portals ease the pressure on frontline staff and improve the user experience for custome...
How to make Macro 4 products work harder for you with the technical account management programme
Our consultants explain how the Macro 4 technical account management (TAM) programme works, and talk about the support and benefits that customers can expect.
Are all electronic invoicing systems equal? Not necessarily
Many eInvoicing systems are struggling to handle increased digital traffic and rising customer demands. Our webinar explains how to address these weaknesses.
The global pandemic – a time to take stock of your application portfolio?
Businesses are taking the opportunity during these unusual times to take stock of the software they already have in place to find out what more it can do.
The GDPR three years on: what are the common issues facing organizations today?
Many organizations still find meeting the regulations challenging, time consuming and expensive. We look at how business leaders are tackling the issues they fa...
Post-pandemic technology strategies – where next?
How will IT strategy be impacted in the fallout from the pandemic and what will be the main priorities for technology in business over the next year?
Is digital transformation causing cracks to show in your organization?
The pandemic has highlighted the digital transformation pressures faced by large organizations. Here are tips on how to overcome them.