Blog articles by Glenn Havelock
My best mainframe tip for long-term success? Keep learning
In this blog, Glenn Havelock discusses his mainframe career and offers some advice to those just starting their mainframe journey.
Smartphones and IBM Z® - perfect together
How do IBM Z® and smartphones fit together in today's rapidly changing environment given digital transformation, DevOps and more? Find out in this blog.
Glenn Havelock bio
Glenn is heavily involved in maintaining existing account bases and making the accounts referenceable.
His professional activities comprise the full scope of presales engineering and customer success account management disciplines as follows:
- Product presentations tailored to individual needs of each client
- Thorough reviews of requests for proposals
- Regular contact with clients in the account base in order to reassess and update clients’ needs
- Proof-of-concept management in the forms of design, execution, and delivery
- Coordination of client enhancement requests with development and marketing
- Leading Webcasts and product briefings with prospects, clients, and industry analysts
- Consulting and project management on long- and short-term implementation efforts
- Customization, installation, and successful implementation of multiple software packages
- Regular review of competitive offerings
- Regular communication with clients, marketing, and development to set product direction
Skilled in interfacing with clients across multiple industries, he has managed deals valued up to $7.5 million. His ability to explain to clients certain complex product features in easy-to-understand business language has resulted in many new sales for the software companies he has worked at.