Macro 4's professional services consultants have a long and successful track record of managing customer projects large and small, ranging from departmental solutions to enterprise-wide deployments spanning multiple continents.
Our seasoned experts deliver complete solutions built around Macro 4 products, drawing on their extensive experience of a wide range of technical and business environments.
Benefits of working with Macro 4 professional services
Accelerated implementation
Working with our experts and best practice delivery methodology you can achieve results within weeks.
Industry expertise
We have been successfully implementing solutions in all major market sectors for over five decades.
Successful business outcomes
Our focus is on your business goals, and keeping your project on track to achieve them.
A flexible engagement model
We can provide extra support to your team or manage the whole project lifecycle for you.
Knowledge transfer
We always work towards passing on technical skills to help our customers become self-sufficient.
Invested in you
Consultants are assigned to customers long term, allowing them to add greater value to your business.
Our services
Project management
Leverage a proven methodology
We pride ourselves on providing a world-class level of project delivery based on industry-leading processes. Our FastLane project delivery system is our unique project management methodology, based on the principles of PRINCE2 and PMI. Our approach has been honed over many years to combine rapid delivery with control and accountability.
Throughout every project, our consultants work closely with you to ensure nothing is left to chance. The FastLane system is highly flexible, so we can make use of varying delivery techniques, from the traditional 'waterfall' approach to agile methods, depending on your requirements.
Business process consultancy
Create your competitive edge
Whatever your industry, whatever your business challenges, Macro 4 has the expertise and experience you need to achieve your goals. Our consultants will work with you to understand your current and desired future-state capabilities, and develop an execution strategy to optimize your business processes.
From financial services to the public sector, from utilities to manufacturing, our consultants are adept at helping you use technology to differentiate your business offering and achieve a competitive advantage.
System architecture and design
Drive more value from your IT investments
Our consultants are experienced in architecting solutions to work in a broad range of on-premises and cloud environments, across multiple computing platforms including zSystems, IBM i, UNIX and Windows.
We can adapt our technology to align with your current processes and systems so that you gain maximum value from your existing hardware and software investments. We can also advise on switching to alternative software delivery models – for example from private cloud to software as a service.
Integration and implementation consultancy
Deliver seamless business processes
Our solutions are designed to integrate with your business applications to deliver a seamless business process and a satisfying customer and user experience.
We can offer extensive integration skills and advice based on our wide-ranging knowledge of diverse applications including ERP, CRM and contact center systems, and complementary technologies such as advanced security systems and AI. We can also customize our software to meet your specific requirements.
Training and education
Reduce time to value
To help you gain maximum benefit from our solutions from day one, we provide a full range of training courses which we can deliver at your premises, at our worldwide network of training centers, or remotely.
Training ranges from basic user and administration courses to more advanced developer courses, all of which can be tailored to your individual needs.
Want to learn more?
Let’s explore how our professional services team can support your business.
Get in touch