Blog articles by Sarah Bowden
From AI Pilot to Production at Scale: Driving ROI with Gen AI
In this blog, we look at some of the main considerations for businesses implementing AI projects so they scale and generate ROI.
How to drive measurable ROI from AI agents
In this blog, we look at the key areas enterprises must consider if they want AI agents to deliver real value.
The rise of AI Agent Hierarchies
In this blog, we look at the pros and cons of hierarchical AI agent systems
Agentic AI: With great power comes great risk
In this blog, we look at the security and governance considerations of agentic AI and how you can minimize the risks.
How will AI-led firms maximize AI's potential in 2030?
In this blog, learn what successful companies need to do to make the most of AI in five years' time.
Why AI governance now drives faster innovation and higher profits
In this blog, find out how using AI governance as a strategic tool can help enterprises enhance innovation, reduce rework and improve profits.
New IBM research: Five tech trends that will shape enterprise strategy in 2026
In this blog we look at the five IT trends, identified by the latest IBM research, that will impact the enterprise in 2026.
Five top misconceptions about AI agents - debunked!
In this blog, learn about the main AI agent misconceptions in enterprise AI today and how they are being used successfully.
Optimizing the AI model mix for the enterprise: what business leaders need to know
In this blog, find out why a mix of AI models combined with continuous improvement can help you deliver business value.
Agentic AI is here: 5 key learnings from IBM's latest C-suite report
In this blog, we look at the results of IBM's latest research into agentic AI and how it is reshaping enterprise transformation.
AI where it matters: five reasons why the IBM z17 deserves our attention
In this blog, find out why the IBM z17 is the ideal choice for enterprises that process large volumes of mission-critical data, who want to integrate AI into th...
Why 'seemingly human' AI is a problem for business (and how to fix it)
In this blog, find out why treating AI like a trusted colleague may have serious drawbacks for business.
AI adoption is maturing: key trends from IBM's latest report
In this blog, find out how enterprise AI adoption is moving from fragmented projects towards more integrated, strategic deployments in core business areas.
AI on the mainframe: how the IBM z17 transforms fraud detection
Find out how the new IBM z17 can help combat fraud with its next generation AI acceleration capabilities in this blog.
Research says these three key strategies can help you unlock the full potential of the IBM Z today
A recent report by the IBM Institute for Business Value suggests enterprises that recognize mainframes as strategic assets and enablers are seeing tangible busi...
5 ways AI will change the game in 2025
As we enter 2025, AI will continue to transform the technology sector and our working lives. This blog looks at five thought-provoking predictions.
Telum II: the wait is nearly over
Find out how the improved power of IBM's Telum II processor will deliver better performance to the mainframe in 2025, in our new blog.
Why mainframe shops need an open-first DevOps strategy
Find out how it can help deliver a more agile, connected IT operation in this blog.
The Employer Resource Hub: Nurturing the next generation for IBM Z
Find out about the support and resources available to develop IBM Z skills in this blog.
Support for AI and other enterprise mainframe benefits now available on IBM LinuxONE 4 Express
Find out more in this blog.
Personalize the user experience with Columbus DW's new web interface
Adaptable and versatile, find out how it meets a range of user requirements in this blog.
Fix enterprise printing problems faster with the new Columbus OM dashboard
Find out how this latest feature can give you a 'birds eye' view of all enterprise output, helping you quickly identify and resolve print problems.
Managing your zSystems printing just got easier
Find out how the latest Columbus Z web interface can simplify your mainframe printing and output management - it's not just for die-hard mainframers, all skill-...
Personalize customer experiences with Columbus Central
Find out how new features in Columbus can deliver cost-effective personalized interactions at scale, for your customers, quickly and easily
The GDPR at 5: IT leaders give their views
With so much change in the five years since its introduction, what do IT leaders really think about the GDPR?
Why decommissioning your legacy applications can help improve business efficiency
If you’re looking to streamline your IT landscape, why not consider decommissioning your legacy applications instead?
Six ways to communicate better and improve the customer experience
Customer communications management systems are key to improving the customer experience. Companies that get communication right have happier, more loyal custome...
Should you delay or cut IT projects in a recession?
Timing and a strong business case are essential when it comes to choosing the right IT projects to prioritize.
Why utility customers now expect a better digital experience
What do utility customers expect from their suppliers? Our survey reveals four key demands.
Building customer engagement: Why a mix of automation and the human touch works best
Combining automated customer engagement solutions with human interaction at key moments delivers the best customer and employee experience.
Legacy security risks and how to address them
Cyber security threats are growing rapidly. Legacy systems are at risk if security is not kept up-to-date but application decommissioning can help.
Self-service portals – helping to improve the customer and employee experience
By dealing with a range of basic tasks quickly and easily, self-service portals ease the pressure on frontline staff and improve the user experience for custome...
Are all electronic invoicing systems equal? Not necessarily
Many eInvoicing systems are struggling to handle increased digital traffic and rising customer demands. Our webinar explains how to address these weaknesses.
The GDPR three years on: What are the common issues facing organizations today?
Many organizations still find meeting the regulations challenging, time consuming and expensive. We look at how business leaders are tackling the issues they fa...
Post-pandemic technology strategies – where next?
How will IT strategy be impacted in the fallout from the pandemic and what will be the main priorities for technology in business over the next year?
Is digital transformation causing cracks to show in your organization?
The pandemic has highlighted the digital transformation pressures faced by large organizations. Here are tips on how to overcome them.